Privacy Policy
Effective Date: Feb. 01, 2026
Light Body Therapy Clinic (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information collected from our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect personal information including, but not limited to:
- Name, phone number, email address
- Appointment and scheduling details
- Health-related information voluntarily provided for care purposes
- Information submitted through contact forms, intake forms, or booking systems
- Technical information such as IP address, browser type, and website usage data
Health information is collected only when necessary to provide osteopathic or therapeutic services.
2. How We Use Your Information
Personal information is collected and used for the following purposes:
- To provide osteopathic and therapeutic care
- To schedule, manage, and confirm appointments
- To communicate regarding services, inquiries, or changes to appointments
- To maintain accurate clinical and administrative records
- To comply with legal, regulatory, and professional obligations
We do not use your information for purposes beyond those stated without your consent.
3. Consent
By submitting your personal information through our website, forms, or booking systems, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. Consent may be withdrawn at any time, subject to legal or contractual restrictions.
4. Disclosure of Information
We do not sell, trade, or rent personal information to third parties. Your information may be disclosed only when necessary:
- To service providers assisting with scheduling, hosting, or administrative functions
- When required by law or regulatory authorities
- To protect the rights, safety, or property of our clinic or patients
All third parties are required to maintain confidentiality and data protection standards.
5. Data Security
We take reasonable steps to protect personal information from unauthorized access, use, disclosure, or loss. Safeguards include administrative, technical, and physical measures appropriate to the sensitivity of the information.
6. Website and Cookies
Our website may use basic cookies or analytics tools to improve functionality and user experience. These tools do not collect personally identifiable health information. You may adjust your browser settings to disable cookies if you prefer.
7. Access and Correction
You have the right to request access to your personal information and to request corrections if it is inaccurate or incomplete, subject to applicable laws.
8. Retention of Information
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by legal or professional standards.
9. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Information
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Light Body Therapy Clinic